At build salt wall, free shipping is available on select products and orders that meet our minimum purchase requirements. Eligible items will display the free shipping option during checkout. Current promotions and qualifying thresholds are clearly indicated at checkout.

We process most orders within 1-2 business days (Monday-Friday, excluding holidays). Orders placed before 2:00 PM EDT typically ship the same day. During peak seasons like holidays, processing times may be slightly longer. You'll receive a confirmation email once your order has been processed.

After your order leaves our warehouse, standard delivery typically takes 3-5 business days. Total delivery time includes both our handling period (0-1 business days) and carrier transit time. Delivery estimates are based on normal conditions, but delays may occur due to weather events, holidays, or carrier-specific issues. If you have a deadline, please contact us at (877) 918-1200 or sales@buildsaltwall.us so we can recommend the best shipping option.

build salt wall partners with reliable carriers including UPS Ground Service, USPS, FedEx, and Freight Line for deliveries from our warehouse. The carrier selection depends on your location, package size, and shipping method chosen.

Yes, during checkout you can select from various shipping options based on your delivery timeline and budget. We offer standard and expedited shipping methods to meet your needs.

Yes, build salt wall allows customers to arrange their own shipping. Our team will carefully package your products according to your specifications. Please contact us for more details on this option.

Once your order ships, we'll send you a confirmation email that includes your tracking number and carrier information. This allows you to monitor your package's journey to your doorstep.

Your tracking number will be sent automatically to your email address once your order has shipped. If you haven't received this information due to technical issues, please contact our customer service team at sales@buildsaltwall.us or call (877) 918-1200 with your order details.

If you need to update your shipping address, please contact us immediately at (877) 918-1200 or sales@buildsaltwall.us with your order number. Address changes depend on your order's processing stage and may incur additional charges. We'll inform you of any costs before making changes. Please note that once an order has shipped, address modifications may not be possible.

Shipping fees are calculated based on your order's total weight, delivery destination zip code, and your selected shipping method. Any applicable discounts or free shipping promotions will be automatically applied at checkout. For specific shipping cost inquiries, please contact us at (877) 918-1200 or sales@buildsaltwall.us.

Large orders are shipped using trucking LCL (Less-than-container load) or in multiple packages, depending on the size and weight. We'll inform you if your order requires special shipping arrangements and work with you to find the most efficient delivery solution.

While we strive for timely deliveries, occasional delays may occur due to circumstances beyond our control, such as severe weather conditions, carrier mechanical issues, or holiday rush periods. We'll keep you informed of any significant delays and work to resolve shipping issues promptly.